Privacy Policy

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Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. We encourage you to read the summaries below and let us know if you have any questions.

Personal Data We Collect

Workforce Investment Solutions collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create an account with us, submit a search query on our website, upload a document, or contact us for support. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies).

How We Use Personal Data

We collect personal information through our website to ensure smooth operations of our website and to respond to and assist users of the website including customers and potential customers. Your personal information may be used in the following ways:

  • Communicate with you regarding our services;
  • Provide the services and customer support you request;
  • Personalize services or communications directed to you;
  • Prevent potentially prohibited or illegal activities;
  • Send you service or security update notices; and
  • Send surveys to gather information on how to improve our products and service.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. We also share data with Workforce Investment Solutions-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights or property of Workforce Investment Solutions.

How to Access & Control Your Personal Data

When our services collect or use personal data, you can choose among various limited options. How you can access or control your personal data will depend on the service type or which services you use. You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Workforce Investment Solutions.

Cookie and Similar Technologies

Workforce Investment Solutions uses cookies and similar technologies to provide our services and collect website usage data. Cookies are small text files stored by your device when you access most websites on the internet. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our services are performing. You have a variety of tools to control cookies, tracking and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection. Your browser and other choices may impact your experiences with our services. Any use of Cookies or other tracking tools – by this website or by the owners of third party services used by this Application, unless stated otherwise, serves to identify users, remember preferences, or to serve advertisements for the sole purpose of providing the service required by the user.

Revisions to our Policy

This Website Privacy Policy may be revised at any time by posting a revised version on our website. The revised version will be effective at the time posted. In addition, if the revised version includes a material change, then we will post prominent notice of the nature of this change on our home page or otherwise seek your consent to such changes as we believe may be required or appropriate.

Questions about our Policy

Questions regarding this Privacy Statement should be directed to:

Workforce Investment Solutions
757 W. Pershing Road
Decatur IL, 62526
Call: 217-875-8751

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